Contact information

Contact Information

We’re here to help with any questions about your order, products, delivery, returns, or general enquiries.

Contact Furli

Business Name: Furli

Email: furlicustomers@gmail.com

Phone / WhatsApp: 0662986554

Website: www.furli.co.za

Customer Support

For the fastest assistance, please include your order number when contacting us about an existing order.

Our team can assist with:

* Order status and tracking
* Product questions
* Shipping enquiries
* Returns and refunds
* Damaged or incorrect products
* General customer support

Support Hours

Monday – Friday: 08:00-17:00
Saturday: closed
Sunday & Public Holidays: Closed

We aim to respond to customer enquiries as soon as reasonably possible during business hours.

Thank you for shopping with Furli — quality products for happy pets and happy owners.